Information notice – Speech Messaging

In order for Polestar Performance AB (“Polestar”, “we”) to be able to provide you with all the functionality related to Speech to SMS Messaging we need to process certain data.

1. Data controller

Polestar Performance AB, a Swedish legal entity with company registration number 556653-3096 with address Assar Gabrielssons Väg 9, SE-405 31, Gothenburg, Sweden, hereinafter referred to as “Polestar”, “we”, “us”, will as controller process your personal data as further described below.

2. Purpose of data processing

The purpose of the processing of personal data is for Polestar to be able to provide you with the Speech Messaging service where we use voice recognition to turn your speech into text. Polestar uses a third party service provider to perform the voice recognition and also to improve the service provider’s service.

3. Data categories

3.1 Recorded Speech Data

A recorded voice of the intended message to be turn into text is sent from the vehicle to the cloud.

3.2 Vehicle Identity Number (VIN)

The VIN is used to verify that your car has a subscription for this service.

3.3 Text Message

The text message created by the third party service provider is stored in the cloud and sent back and saved in your vehicle. The text message can be sent as SMS.

4. Data sharing

The Recorded Speech data will be shared over the internet with Polestar’s cloud service and forwarded to the third party service provider. Your Vehicle Identity Number will only be shared between the vehicle and the Polestar cloud. The text message is shared between the third party service provider and your vehicle.

5. Legal ground

Polestar is the controller of the above mentioned data, while the third party service provider processes the recorded speech data into a text string. The data listed above is processed on the basis that such processing is necessary in order for Polestar to be able to deliver Speech Messaging.

6. Storing and deleting data

Vehicle Identity Number will be stored on Polestar’s cloud as long as the subscription is active. After the subscription is inactive, the VIN will be deleted after 90 days, if not in conflict with local law. The third party service provider stores the recorded speech data together with the text message for 90 days.

7. Your rights and Polestar contact information

For more information on your rights in relation to our processing of your personal data and contact details for further information and complaints as well as contact details to our Data Protection Officer, please see the Privacy Policy .

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Polestar Automotive UK Ltd. is not a lender; we can introduce you to a limited number of carefully selected finance providers. Volvo Car Financial Services UK Limited, will fulfil your Polestar Choices (Personal Contract Purchase) or Polestar Purchase Plan (Loan product) as either a Conditional Sale or Fixed Sum Loan Agreement. Volvo Car Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority, FRN 933949. Contract Hire will be provided by ALD Automotive Ltd (ALD) trading as Polestar Leasing which is an Appointed Representative of Volvo Car Financial Services UK Limited, authorized and regulated by the Financial Conduct Authority, FRN 933949.